Complete Solutions - Fraud Solutions
FraudGuard: Enterprise Risk Management direct from your PSP
With our dedicated risk management team, fraud and chargeback analysts, plus many years’ experience, fraud prevention is an area in which we excel.
FraudGuard, our fraud and risk management tool, provides our Complete Solutions merchants with direct access to functionality traditionally only available via costly outsourcing. Constantly developing with regular feedback from several successful high risk clients, it is regularly refined to keep it at the forefront of PSP fraud provision, revolutionising the efficiency of cardholder screening and review.
Configured easily via a simple point and click interface, detailed screening tools allow you to both reject – and more crucially, defer for review – any transactions which meet a given profile. You can select either a fraud score threshold or set rules against a range of different criteria.
Powerful metrics are used when a transaction is processed to evaluate potential fraud, including GeoIP (the location of the computer used); card issuer location; card and IP velocity checks (searching for recent use or misuse of a card or computer); chargeback sources; high-risk countries; hot cards and a plethora of other sensitive information.
This feature-rich solution provides you with a flexible territory management service allowing you to disable or enable transactions from specific countries and geographic locations making it perfect for measured global expansion.
Meanwhile, ‘blacklisting’ functions make it simple to eliminate problem cardholders, IP’s and addresses, and ‘whitelisting’ ensures that your best customers are able to transact as often as they like from any location.
FraudGuard also supports 3D Secure (also known as ‘Verified by Visa’ and ‘MasterCard SecureCode’) which is the payment industry’s internet authentication standard.
:: Key Features
Ability to identify fraud and chargeback risk by assessing over 20 metrics in real-time
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Support for 3D Secure, CV2 and AVS cardholder authentication
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Automated chargeback management, daily risk report and access to expert risk analysis (available on selected accounts)
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Ability to blacklist and whitelist cards, IPs and addresses
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Block countries by location of payment request or origin of card
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Access to comprehensive database of known fraudsters
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Ability to limit maximum number of attempts at transaction
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Easy to deploy and configure with low cost per query,
FraudGuard has recently been upgraded to include a powerful new rules based engine that allows you to transact confidently with just about any risk profile, enabling them to grow safely in new markets.
What does the rules engine add?
- Control any risk profile by building complex, targeting screening rules with the click of a mouse
- Reject or quarantine by any combination of criteria including transaction value, location, recent card use and card type
- Replace a general FraudGuard score threshold with more nuanced thresholds for different higher risk profiles and markets
- Enforce all your operational, business and risk controls 24/7 in a fully audited fashion simply using your browser
Combined with FraudGuard's best-in-class user interfaces and reporting, the new rules engine keeps enterprise level risk management in reach of everyone.
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