Online merchant support

Keeping you trading online

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Keeping you trading online

We offer a range of support facilities to online merchants – via email and/or telephone. Technical expertise is also available ‘in the flesh’ where required.

The level of support does, of course, depend on which PayPoint.net online payment solution you have chosen.

And we don’t use the term ‘expert’ lightly. Our advisors are all UK-based and really do know what they’re talking about. No scripts, stock answers or endless recorded telephone menus.

All PayPoint.net accounts are backed up by detailed integration documentation and user guides that offer a variety of sample codes and modules.

Support facilities available:

  • UK based online payments experts
  • Merchant support (via phone and email)
  • Technical support (via phone and email)
  • All solutions benefit from full email support during UK working hours
  • Our Enterprise Payment Gateway and Bank Enterprise Complete Solution also offer 24/7 phone support

All PayPoint.net accounts are backed up by detailed integration documentation and user guides that offer a variety of sample codes and modules.

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