Online merchant support

Looking after your best interests

We offer a range of support facilities to online merchants – via email and/or telephone. Technical expertise is also available ‘in the flesh’ where required.

The level of support does, of course, depend on which PayPoint.net online payment solution you have chosen.

And we don’t use the term ‘expert’ lightly. Our advisors are all UK-based and really do know what they’re talking about. No scripts, stock answers or endless recorded telephone menus.

All PayPoint.net accounts are backed up by detailed integration documentation and user guides that offer a variety of sample codes and modules.