Home » News » Testimonials

Testimonials

PayPoint.net provides a comprehensive suite of online payment solutions to a wide range of businesses in many different industries. Here is just some of the feedback we have received from our customers.

 

“Brand reputation is a key factor for WHSmith, which is why we needed a reliable payment solution to help us expand our offering from an established high street business to a fully functioning ecommerce store. Not only has PayPoint.net’s payment platform delivered on its promise, we’ve been highly impressed with their dedicated support and ongoing consultation. It was an easy decision to extend our contract”.

Mark Stephenson, Operations Manager, WHSmith

"When we took Mr & Mrs Smith online, we needed a payment transactions partner. Back then, we were a small team with little experience of integrating such systems; PayPoint.net made the entire process simple and manageable and integration was quick and easy. I would recommend them to anyone starting an online business".

Tamara Heber-Percy, Chief Technical Officer, Mr & Mrs Smith

"PayPoint.net also has a brilliant backend administration system which makes it incredibly easy to search and refund transactions when necessary – helping our customer service team to turn queries around quickly. As Firebox.com continues to grow, our expanding customer base are making more transactions on our website. PayPoint.net’s competitively priced and reliable solution has enabled us to manage this growth seamlessly".

Christian Robinson, Managing Director, Firebox.com

"PayPoint.net acted exceptionally quickly to get our credit card payments up and running. Their quality of service, reliability and support have generally been excellent. We feel we have build a lasting relationship with PayPoint.net due to their strong customer service support for which we feel they most certainly over deliver".

Peter Ward, Founder, WAYN

"The key priority for us was to find a reliable payment service, which offered ease of use for our customers. PayPoint.net has a 99.95% record for uptime. In a downturn, your internal processes and customer services need to be second to none.

Visibility across the business, especially finance, is a must, as is making it as convenient as possible to help people pay".

James Gibson, Customer Relationship Manager, Severn Trent Water

 align= "The switch to PayPoint.net has benefited our business through time and cost savings in-house, making our business more efficient. As a dynamic and youthful business, we also recognise the value of remaining on the cutting edge of online payment innovation.

We decided to implement PayCash to increase sales by reaching out to our customers without debit or debit cards, building our brand loyalty, insuring against chargebacks, and adding another payment option with minimal to zero integration costs".

Dan King, Founder, Urban Industry