Cardholder Support

If you have an enquiry relating to a payment you have made thought our systems using a credit or debit card, please first contact the merchant to whom you made your payment.

Your merchant can directly assist you with any queries relating to your purchase. You can find the contact details for your merchant on their web site or wherever you made payment.

If you have already contacted your merchant and you have not received a response after 48 hours, please click here to open a support request.

Please also refer to our FAQ’s which cover security, problems making your payment, refunds and problems with goods or services supplied.

About PayPoint.net

PayPoint.net is a provider of online payment solutions for online commerce and is trusted by millions of consumers worldwide. Find out more about PayPoint.net, leadsing provider of online paymens solutions & merchant accounts services.

Additional Resources

• Cardholder Frequently Asked Questions