Fraud

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Home > Merchant services support > Complete Solutions Support > Getting Started > Online Account Management > Fraud

Credit card fraud is a growing problem for online merchants who are liable for fraudulent credit card transactions as well as associated chargeback fees.

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PayPoint.net FraudGuard is a powerful tool which calculates a fraud score against each card payment, helping you to identify and prevent fraudulent transactions.

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FraudGuard works by combining accurate geolocation metrics (identifying the geographic location of the consumer and their card issuer) with additional checks for known fraud risks.

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The FraudGuard report displays suspicious transactions for you to review and refund if you are in doubt as to their authenticity.

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Clicking on an individual transaction displays the detail screen which explains how the fraud score was calculated. You can then issue a refund or blacklist the card.

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